2024.11.11
Marketplace Operation Associate
Leading e-commerce platform with a strong focus on providing an exceptional shopping experience through a wide range of products and advanced technology solutions, aiming to connect consumers with trusted sellers and ensure seamless transactions.
Taskurile Tale
Strategy Support: Assist in developing and implementing excellence strategies,
contributing insights and ideas for continuous improvement.
Performance monitoring: Monitor performance against established and new KPIs, taking
proactive measures to address any deviations and maintain a high level of reliability.
Policy Development: Collaborate with cross-functional teams to develop and refine
policies that align with client's user-centric approach.
Initiative Execution: Drive the execution of initiatives that directly impact the performance
of field operations, including third-party logistics and merchant collaboration, ensuring
adherence to project timelines.
Opportunity Identification: Continuously seek out opportunities to optimize processes,
staying at the forefront of industry best practices.
Problem Solving: Demonstrate the ability to frame complex problems effectively, providing
clear context and sizing to facilitate informed decision-making by product teams and
stakeholders.
Collaboration: Develop strong relationships with third-party logistics providers and
merchant partners. Collaborate closely with internal and external teams to ensure
seamless operations and the achievement of client's strategic goals.
Calificările Tale
2-3 years of experience in Operations, Planning, or Consulting roles
Degree in Business, Operations, Engineering, Supply Chain, Operational Research, or a
related field
Proven track record in project management
Excellent organizational skills
Sense of ownership and autonomy
Excellent communication and interpersonal skills to collaborate effectively across teams.
Strong analytical skills with the ability to interpret data and derive actionable insights.
Familiarity with e-commerce fulfillment processes, logistics, and after-sales is a plus
Passion for technology and innovative mindset
Hands-on, proactive attitude, with a willingness to roll up your sleeves and manage
day-to-day field operations
Exposure to Lean Operations, methodologies, and frameworks (e.g. Lean Six Sigma, Total
Quality Management, Total Productive Maintenance) will be considered a plus.
Număr de referință
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