Detalii Joburi

2025.10.03

Job-fierbinte

Customer Service Responsible

Ce oferim

  • Motivating salary package, aligned with your experience and contribution;
  • Meal vouchers: 40 RON / worked day;
  • Transport reimbursement: up to 272 RON / month;
  • Christmas gift vouchers: 150–200 RON;
  • Annual performance bonus: up to one monthly salary;
  • Private medical subscription (MedLife);
  • 24/7 accident insurance.


We’re looking for a Customer Service Representative - Export for one of our partners, a well-established international company in the production industry.

If you’re someone who enjoys structure, communication, and keeping things moving smoothly in a dynamic environment, this might be your next step!


Taskurile Tale

  • Manage sales order processing and ensure on-time, accurate deliveries for export customers;
  • Track and coordinate order activity, identify and resolve issues, and collaborate with the Logistics team in case of delivery challenges;
  • Communicate daily with both internal teams and international clients, around 80% written (email/Teams) and 20% phone or online;
  • Maintain ongoing relationships with customers and ensure a high level of service and satisfaction.


Calificările Tale

  • English - B1 / B2 level, used daily in written and spoken communication;
  • You’re organized, detail-oriented, and autonomous, with a proactive attitude and the ability to prioritize tasks effectively;
  • Excel skills - medium level, comfortable with formulas and data handling;
  • Experience working with an ERP system (knowledge of SAP is a plus);
  • Previous experience in Customer Service, preferably in a production or logistics environment;
  • Background in production, export, or logistics is a plus;
  • Basic understanding of export processes (e.g. CMR, booking, transit times) is a plus.


Număr de referință

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Detalii

  • Buftea

  • Full-time

  • Customer Support / Client Care

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Miruna Zurbagiu
Miruna Zurbagiu

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