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Providing support to clients (via email and phone) regarding technical issues:password reset, Internet connectivity issues, emailing options etc.;Logging remotely to client&#39;s computer and help them solve software issues;Documenting issues that you deal with on a daily basis into the ticketing system;Troubleshooting hardware, software and network related issues;Escalating problems to the next level of support when necessary;Help the client with all the necessary information.

Technical Support Engineer with Italian & English

Job Description<ul><li>Implement all international and local regulations, as well as internal policies related to AML and CTF, ensuring compliance with the latest legal requirements and industry best practices.</li><li>Produce and periodically review the subsidiary’s Risk Assessment, updating it with new products or services.</li><li>Prepare and submit modifications to the AML manual to align with regulations and group-level guidelines.</li><li>Oversee all aspects of AML/CFT procedures and systems, including monitoring transactions and investigating any suspicious activity.</li><li>Ensure compliance with record-keeping obligations as per AML and CTF directives.</li><li>Review internal disclosures and exception reports to determine if reporting to the JFIU is necessary.</li><li>Coordinate relationships with regulators, AML auditors, and other competent authorities.</li><li>Act as the primary point of contact with the JFIU, law enforcement, and other authorities regarding AML/CTF investigations and compliance.</li><li>Prepare periodic and specific reports as required by regulators.</li><li>Provide guidance to staff on avoiding “tipping off” during disclosures.</li><li>Design, implement, and deliver AML/CTF training to all staff</li></ul>

Anti Money Laundering Officer

JOB DESCRIPTION﻿<ul><li>Supervision, control, monitor and performance improvement of the Work Place.</li><li>Implement and execute policies and procedures and carry out continuous improvement plans.</li><li>Be the first responder of the Work Place up against airport operator representatives, external entities, suppliers, etc.</li><li>Assist in coordination with Systems, Legal, HR and Administration to determine the needs of the Work Places, communicate deviations and arrange working plans.</li><li>Assist in capitalizing Global Exchange&#39;s operations through improvements in the operational process.</li><li>Analyze the business process, establish the critical points where improvement is possible in order to obtain the maximum profitability at the Work Place.</li><li>Identify tendencies in offices and counters within the WP depending on flight variations, currencies, passenger flows, etc.</li><li>Assist in designing all processes that affect operations and standardizing procedures in order to unify and make the operations more efficient at the WP.</li><li>Optimize resources for the best outcome at the Work Place.</li><li>Manage the team of Supervisors to plan the operation, share critical information of the WP and standardize policies, procedures, and work criteria.</li><li>Assist in optimizing the performance of Work Place through the collection of reports (design of required reports, analysis, drawing conclusions and making follow-up reports for each SPV).</li><li>Carry out an evaluation of each SPV’s performance, trying to find the improvement areas for each of them and jointly designing an improvement plan which will be subsequently monitored by the Operation Manager.</li><li>Ensure that an evaluation of each CSR’s performance to be carried out by SPV’s, the improvement areas for each of them are identified and improvement plans are designed.</li><li>Communicate sanctions in person together with Supervisors’ team in accordance with the current code of conduct.</li><li>Serve as channel of communication between the WP employees and the subsidiary’s management team.</li><li>Take part in the WP employee selection process (Customer Service Representatives, Supervisors and Treasurers) and be one of the ultimate responsible for the final decision.</li></ul>

On Site Manager

Key Responsibilities:<ul><li>Lead and inspire a team of Customer Service Representatives (CSRs) to deliver exceptional customer service and meet sales targets.</li><li>Monitor daily operations, ensuring service excellence in line with company standards.</li><li>Assist On-Site Managers in managing and motivating the team to ensure optimal performance.</li><li>Schedule and organize shifts, breaks, and day-to-day activities for CSRs.</li><li>Handle currency management to ensure smooth operations and profitability.</li><li>Evaluate team members&#39; performance and provide feedback, creating development plans for continuous improvement.</li><li>Conduct training sessions for CSRs to ensure they are well-equipped to perform their roles.</li><li>Report key performance indicators (KPIs) to On-Site Managers regularly.</li></ul>

Team Leader

We are seeking enthusiastic and customer-focused Customer Service Representatives to join our team. In this role, your primary responsibility will be to deliver exceptional service and support to customers, assisting them with currency exchange transactions and offering top-market products. You will play a key role in ensuring that every customer interaction reflects our commitment to excellence.Key Responsibilities<ul><li>Provide exchange services in accordance with company procedures and legal regulations, focusing on outstanding customer service.</li><li>Identify customer needs and effectively represent the company during exchange operations, promoting the benefits of the process and facilitating cross-selling opportunities.</li><li>Execute exchange transactions while adhering to established procedures and maintaining a high standard of customer care.</li><li>Serve as the main point of contact for customers, ensuring the highest level of service.</li><li>Document transactions in compliance with legal criteria.</li><li>Address customer inquiries and manage complaints with clear, thoughtful responses.</li><li>Report any issues or irregularities to your supervisor.</li><li>Contribute suggestions and ideas for continuous improvement.</li></ul> <h3> </h3><h3> </h3>

Customer Service Representative

Abilități excelente de comunicare și relaționare cu cliențiiO atitudine pozitivă, orientată spre soluții și rezultateCapacitatea de a lucra eficient atât individual, cât și în echipăFlexibilitate și disponibilitate pentru a lucra în tureExperiența în retail sau vânzări reprezintă un avantaj, dar nu este obligatorie

Sales Assistant - Shoes Store

As the Marketing Team Lead, you will have the freedom to design and implement bold, innovative marketing strategies that align with our growth objectives. You will play a critical role in generating leads for our B2B ERP solutions, driving our international expansion efforts, and building our employer brand. This is a highly visible role that involves close collaboration with the CEO and requires a driven, results-oriented individual who thrives under pressure.

Marketing Team Lead

Responsibilities:<ul><li>Client Relationship Management: Build and maintain strong partnerships with strategic clients in the electronics and home appliance sectors, ensuring satisfaction and loyalty.</li><li>Strategic Collaboration: Partner with the Sales Manager to develop customized sales strategies that align with company objectives and market demands.</li><li>Portfolio Growth: Identify new sales opportunities and acquire new clients while ensuring retention through personalized service and innovative solutions.</li><li>Performance Analysis: Prepare detailed performance reports, analyze sales results, and provide data-driven recommendations to optimize strategies for growth.</li><li>Market Insight: Monitor market trends and competitor activities, adapting sales approaches to stay competitive and address evolving client needs.</li><li>Sales Target Achievement: Drive the achievement of sales targets and KPIs by closely monitoring performance metrics and refining efforts to maximize revenue.</li><li>Cross-Department Collaboration: Work with internal teams (product, logistics, finance) to ensure seamless delivery of products and services, serving as a liaison between clients and relevant departments.</li><li>Continuous Improvement: Gather and analyze client feedback, leading initiatives to enhance satisfaction and loyalty.</li></ul>

Key Account Manager IKA

Operarea de baze de date și documente în programe precum Word și Excel.Organizarea și gestionarea activităților zilnice.Respectarea normelor interne de disciplină și punctualitate.Colaborarea cu echipa și respectarea sarcinilor primite.Asigurarea unui flux constant și eficient de activități.

Gestionar Depozit

<ul><li>Deservește utilaje specifice pentru fabricarea circuitelor de carburant (rezervoare și conducte)</li><li>Participă la procesul de producție, care implică mai multe etape specifice</li><li>Asigură asamblarea pieselor individuale pentru a crea circuitul de carburant complet</li><li>Execută operațiuni de lipire, sudură a plasticului și montare a conectorilor și altor componente funcționale</li><li>Asigură testarea fiecărui circuit de carburant pentru a verifica absența scurgerilor și funcționarea corectă a tuturor pieselor</li></ul>

Production Operator

<ul><li>Recepția, descărcarea și verificarea mărfurilor primite în depozit.</li><li>Pregătirea și ambalarea comenzilor pentru livrare, conform cerințelor clienților.</li><li>Organizarea și aranjarea produselor pe rafturi, asigurând un depozit ordonat și bine structurat.</li><li>Inventarierea periodică a stocurilor și raportarea eventualelor diferențe.</li><li>Utilizarea echipamentelor de manipulare (transpalete, stivuitoare, etc.) pentru deplasarea produselor în depozit.</li><li>Colaborarea cu echipa de vânzări și logistică pentru a asigura o livrare rapidă și corectă a produselor către clienți.</li><li>Respectarea normelor de siguranță și procedurilor interne de lucru.</li></ul>

Lucrător depozit

Provide accurate and optimal IT solutions via telephone, e-mails or chat; After an effective training period you will be able to troubleshoot different issues (office, windows, outlook, internet, specific applications, hardware); Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction; Follow-up the existing back-log; Comply with project’s performance indicators; Communicate with other designated teams and escalate complex issues.

Help Desk FR

Developing Marketing Strategies: Collaborate with the central Marketing team todevelop comprehensive marketing strategies tailored to the Romanian market,including but not limited to digital advertising, social media campaigns, influencerpartnerships, and content marketing.Executing Campaigns: Take ownership of end-to-end execution of marketingcampaigns, from briefing to implementation, monitoring performance metrics andoptimizing strategies for maximum effectiveness.Content Creation: Work closely with the Language Content Manager to createlocalized content for marketing materials, ensuring cultural relevance and resonancewith the Romanian audience.Monitoring and Analysis: Monitor the performance of marketing campaigns usingrelevant analytics tools, analyze data to derive actionable insights, and provide regularreports to stakeholders on campaign effectiveness and ROI.Stakeholder Management: Liaise with internal stakeholders such as Product, Sales,and Customer Support teams to align marketing efforts with business goals andensure seamless coordination across departments.

Senior Marketing Associate

The Account Manager for Modern Work Microsoft CSP will be responsible for development of sales of cloud services via the marketplace, maintaining existing revenue streams from large or strategic accounts, ensuring overall account profitability, creating long-term business plans, and achieving high customer satisfaction.

Field Sales (Account Manager)

Familiarize the new onboarded sellers with all processes flow and tools of This companySupport for sellers to list and promote their products through This company Marketplace.Convince sellers to adopt existing tools to accelerate their business growth on This company Marketplace.You will discuss with sellers daily and help them perform operations on the platform;You will talk with sellers about business growth opportunities and together establish development plans on the This company Marketplace platform;Document confidential TRK ProfessionalYou will analyze the evolution of sellers&#39; KPIs and adapt the training plan to their needs;You will collaborate with other departments to solve all encountered problems.

Seller Developer

Experience in logistics and employee coordination (minimum 2 years);Proactive attitude, spontaneity, flexibility, and openness to change;PC skills (Excel reports);Ability to handle stress and tasks that involve continuous movement and mobility;Strong coordination, organizational, and employee interaction skills;Availability to work in shifts (night + weekends);Category B driving license and personal car.

Warehouse Team Leader

Conduct chemical analyses using advanced techniques, especially HPLC.Interpret and report analysis results.Adhere to quality and safety standards in all activities.

Chemist Analyst

Strategy Support: Assist in developing and implementing excellence strategies,contributing insights and ideas for continuous improvement.Performance monitoring: Monitor performance against established and new KPIs, takingproactive measures to address any deviations and maintain a high level of reliability.Policy Development: Collaborate with cross-functional teams to develop and refinepolicies that align with client&#39;s user-centric approach.Initiative Execution: Drive the execution of initiatives that directly impact the performanceof field operations, including third-party logistics and merchant collaboration, ensuringadherence to project timelines.Opportunity Identification: Continuously seek out opportunities to optimize processes,staying at the forefront of industry best practices.Problem Solving: Demonstrate the ability to frame complex problems effectively, providingclear context and sizing to facilitate informed decision-making by product teams andstakeholders.Collaboration: Develop strong relationships with third-party logistics providers andmerchant partners. Collaborate closely with internal and external teams to ensureseamless operations and the achievement of client&#39;s strategic goals.

Marketplace Operation Associate

Prepare a variety of food items with care and precision;Ensure every product is served perfectly, delighting our customers;Estimate daily product needs and assist with regular inventories;Maintain a clean and organized workspace, contributing to a great team atmosphere;

Store Manager

<ul><li>You will strengthen the company&#39;s position by developing a new business line in Romania: Security/ Cybersecurity solutions and services</li><li>Develop good relations with customers, vendors and internally</li><li>Deep knowledge about customers´ and vendors´ business, business and technology requirements, including their concept and strategies</li><li>Guides our internal teams to justify available solutions/services to customer need</li><li>Introduce new technology and services to the market.</li></ul>

Key Account Manager Cybersecurity

<ul><li>Growth in the business area for solutions businesses with company Cloud Marketplace</li><li>Promote and develop all solutions Area: IoT, Cloud, DaaS &amp; Gaming solution</li><li>Be part of the Go-To-Market Strategy</li><li>Lead the digital transformation of software business</li><li>Coordinating and develop the sales team</li><li>Ensure the right mix of consumer-based products, services and prices</li><li>Develop marketing activities and ensure effective market communication in collaboration with the marketing department</li><li>Ensure interest and necessary resources from suppliers</li><li>Participate in facilitating the product and service area for sales</li><li>Build up the level of competence in digital services</li></ul>

Head of Sales

<ul><li>Oversee and optimize B2B distribution processes, ensuring timely and accurate delivery to clients.</li><li>Manage the distribution, focusing on service areas including defective products and warranties.</li><li>Maintain and enhance relationships with third-party logistics partners for warehouse management and distribution.</li><li>Supervise, mentor, and support a team of logistics staff, ensuring high levels of performance and accountability.</li><li>Develop and implement strategies for efficient logistics operations, focusing on task management and deadline adherence.</li><li> Monitor and report on key logistics metrics to senior management, identifying areas for improvement.</li><li>Develops, coordinates, and implements change requests that come from internal and external partners so that our customers receive product on-time, complete, and based on their requirements. • Collaborating with different divisions within the business to optimize logistics.</li><li> Resolve any arising problems or complaints</li><li>Meet cost, productivity, accuracy and timeliness targets</li><li>Maintain metrics and analyze data to assess performance and implement improvements</li><li>Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements </li></ul>

Logistics Expert

<ul><li>Asigurarea necesarului de materiale, personal și alocarea lucrărilor pe echipe (interna și terți) și schimburi, conform planificării de producție.</li><li>Supravegherea echipelor pe durata execuției lucrărilor și intervenția în procesul tehnologic sau alte situații atunci când este necesar.</li><li>Lansarea secvențelor de producție conform graficului de lucrări, incluzând adaptarea tiparelor, cofrarea, poziționarea subansamblelor, reglaje și decofrare.</li><li>Efectuarea verificărilor pe parcursul procesului, cum ar fi verificarea armaturilor, cotelor tipare, poziționarea pieselor înglobate, reglajele și alungirile toroanelor.</li><li>Completarea zilnică a pontajelor pentru echipele aflate sub coordonare.</li><li>Întocmirea comenzilor de materiale în funcție de necesar și stocurile disponibile.</li><li>Întocmirea fișelor de consum, fișelor de tensionare și fișelor de produs conform normelor specifice.</li><li>Operarea în sistem a datelor necesare, pe baza informațiilor de pe teren.</li><li>Efectuarea împreună cu echipa de Control al Calității a verificărilor vizuale de aspect și geometrie, și supervizarea reparațiilor sau finisajelor dacă este necesar.</li><li>Dispunerea evacuării elementului din hală către Depozitul de Produse Finite la finalizarea ciclului de turnare.</li><li>Respectarea și aplicarea tuturor cerințelor legale și specifice de SSM (Sănătate și Securitate în Muncă), SU (Situații de Urgență) și protecția mediului, conform celor prevăzute în Manualul de Roluri și Responsabilități de SSM, SU și Mediu.</li></ul>

Inginer Constructor Tehnolog

Line Leader

<ul><li>Coordonează activitatea din punct de vedere tehnic şi organizatoric în laborator. Asigură menţinerea condiţiilor avute în vedere la autorizarea laboratorului;</li><li>Verifică și analizează buletinele de încercare sub aspectul corectitudinii întocmirii acestora şi a respectării prevederilor normelor tehnice și propune acțiuni corective atunci cand este cazul.</li><li>Analizează lunar rezultatele încercărilor efectuate la vârstă de 28 zile şi efectuează corecţii ale</li><li>dozajului de ciment sau alte măsuri în vederea asigurării calităţii betonului; Înregistrează rezultatele în registru de evidenta al încercărilor, semnează și transmite departamentului de calitate raportul final al încercărilor;</li><li>Efectuează retete de beton și corecții de retete în funcție de umiditatea si granulometria agregatelor și se asigura că rezultatele sunt conforme;</li><li>Mentine legatura cu toate departamentele adiacente pentru a asigura resursele necesare în scopul respectării programelor de producție și cerințelor contractuale;</li><li>Se asigura si raspunde de conformarea echipei din subordine la standardele, normele și cerințele legale și interne privind sănătatea și securitatea în munca și de mediu;</li><li>Gestionează documentele privind autorizatiile specifice și se asigura ca acestea sunt actualizate și reînnoite la termenele corecte;</li><li>Elaboreaza, prezinta si sustine rapoartele de functiune conform cerintelor de management;</li><li>Se asigura de respectarea indicatorilor specifici stabiliți prin bugetele anuale (costuri, preturi, volume, profitabilitate) precum și de respectarea normelor legale și standardelor privind funcționarea fabricilor, integritatea in afaceri și practicile concurentiale.</li></ul>

Sef Laborator

<ul><li>Vei asigura necesarul de materiale conform planificării de producție lucrări la nivel de fabrica; </li><li>Vei asigura necesarul de personal și alocă lucrările pe echipe (interne si terți) și respectiv pe schimburi în conformitate cu planificarea de producție și respectiv termenele de execuție;</li><li>Vei lansa secvențele de producție conform graficului de lucrări (adaptare tipare, cofrare, poziționare subansamble, reglaje, decofrare etc.);</li><li>Vei efectua verificările necesare pe parcursul procesului (armaturi, cote tipar, pozitionare piese înglobate, reglaje, alungiri toroane, etc.);</li><li>Vei efectua completarea zilnică a pontajelor celor din subordine;</li><li>Vei întocmi comenzile de materiale în funcție de necesar și stocuri disponibile;</li><li>Vei întocmi fișele de consum, fișa de tensionare;</li><li>Vei opera în sistem datele cerute în conformitate cu datele din teren;</li><li>Vei efectua etichetele alimentelor conform cerințelor;</li><li>Vei completa Fișa de produs în conformitate cu normele specifice;</li><li>Vei supraveghea echipele pe durata execuției lucrărilor și vei interveni în procesul tehnologic sau alte situații dacă se impune;</li><li>Vei efectua împreuna cu Controlul Calității, verificări vizuale de aspect și geometrie și supervizează lucrările de reparații/ finisare/cosmetizare dacă se impune;</li><li>Vei dispune evacuarea elementului din hala către Depozitul de Produse Finite la încheierea ciclului de turnare;</li><li>Vei respecta cu strictețe normele și standardele interne în procesele tehnologice și conduită profesională;</li><li>Vei respecta și aplica întocmai obligațiile și cerințele de SSM, SU si mediu, legale si specifice, conform celor prevăzute în Manualul de Roluri si Responsabilitati de SSM, SU si Mediu;</li></ul>

<ul><li>Ensure the implementation of software solutions at customer sites by organizing and coordinating the implementation project.</li><li>Organize and support training sessions for installed software for customer staff for proper use.</li><li>Follow the implementation of software solutions when part of a team.</li><li>Understand the customer&#39;s way of working and provide business or operational solutions.</li><li>Provide post-installation/support assistance, dedicated customer consulting to ensure optimal use and operation of purchased solutions.</li><li>Ensure that technical documentation is sent to all departments involved.</li><li>Comply with internal quality standards.</li></ul>

Hotel Soft Implementation Consultant

<ul><li>Validates purchase requisitions, develops, and solicits bids, analyzes and evaluates responses, negotiates prices and other terms, monitors delivery, and maintains necessary records.</li><li>Evaluates supplier reliability and performance, works together with the supplier to improve both performance and reliability.</li><li>Coordinates competitive and sole source procurements to meet required purchase dates and prepares required support documentation.</li><li>Conducts major procurement negotiations involving agreements on terms and conditions prices and schedules.</li><li>Follows up, expedites, and negotiates changes relative to delivery and supplier performance.</li><li>Maintains professional relationship with internal and external customers and suppliers.</li><li>Identifying the market opportunities (economical, technological, and geographical) to satisfy the company needs.</li><li>Sets up new vendors in the system and maintains the proper records for existing vendors.</li></ul>

Buyer

<ul><li>Supervising and leading the national sales team, including training and evaluating team members&#39; performance.</li><li>Lead the team/department by improving motivation of the team, staff retention, continuous learning and promoting a culture of service excellence.</li><li>Developing and implementing strategies and plans to achieve and exceed sales objectives in line with company goals.</li><li>Analysing the market and identifying new trends and opportunities for expanding sales through new customer segments and distribution channels.</li><li>Efficiently managing the sales department budget and available financial resources.</li><li>Continuously monitoring sales performance and key performance indicators, implementing corrective actions and continuous improvements.</li><li>Providing periodic reporting of results and presenting recommendations for optimizing performance and processes.</li><li>Developing and maintaining strong relationships with key clients and business partners, identifying and exploiting opportunities for collaboration and business expansion.</li><li>Establish in person drive communication and decision-making mechanisms both internally with staff (also from other departments and peers) and externally with customers</li><li>Assess risks involved with new initiatives, ensure deadlines are met and be ready to handle unexpected situations.</li><li>Ensuring compliance with standard business practices and relevant regulations.</li></ul>

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Technical Support Engineer with Italian & English

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Field Sales (Account Manager)

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Marketplace Operation Associate

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